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During summer months we will ship every jar of body butter in an insulated envelope with ice packs to help prevent it from melting. Please do not have us ship this to a location where it will sit in a hot mailbox all day or on a hot porch because it will melt even with ice packs. Please make sure you are home to receive the shipment if weather is hot. Due to Covid-19 materials shortages we cannot offer to reship any of our body butter products to customers who experience melting and the customer takes full responsibility. You may file a claim with the USPS if you feel that your package was mishandled and your item melted but they will inspect the package and you must hold on to it. You can "rewhip" your body butter very easily and the end result will be a full size jar as it was when we shipped it to you. Simply microwave it until melted and then pour it into a mixer bowl. Once it comes to room temp and solidifies, whip on high speed with the whipping attachment. Once whipped you can use a spatula to put it back into the jar. We... Read More
