Frequently Asked Questions

Goat milk soap offers numerous benefits for your skin. It is rich in vitamins, minerals, and fatty acids that help nourish and moisturize the skin. The natural lactic acid in goat milk helps exfoliate and remove dead skin cells, leaving your skin smoother and more radiant. Additionally, goat milk soap is gentle and suitable for all skin types, including sensitive skin.

Absolutely! Goat milk soap is known for its gentle and soothing properties, making it suitable for sensitive skin. The natural ingredients in our goat milk soaps help moisturize and nourish the skin without causing irritation or dryness.

The longevity of a bar of goat milk soap depends on various factors, including frequency of use and how it is stored. On average, a bar of goat milk soap can last between 3 to 4 weeks with regular use. To extend the lifespan of your soap, keep it in a well-drained soap dish away from water when not in use.

Customers may return all unused products for a refund, but our original cost to ship the product to you will be deducted from your refund, even if shipping was free when you placed the order. We do not accept returns because of missed sales and customers wanting a lower price. Customers are responsible for the cost of shipping the item back and for making sure the items are packaged safely. At our discretion, we reserve the right to refuse sales of our products to anyone found to be abusing the return policy.

We cannot accept returns on any products that were opened, used, or any food product. Returns that contain used or opened products will be disposed of, and the cost of the product will be deducted from the refund.

Orders that are returned to us as not deliverable for any reason other than due to mistakes made by Legends Creek LLC will be refunded with our original cost to ship the product to you deducted from your refund.

Orders shipped with the free shipping option will be sent by ground mail. Please select a paid, priority mail option if you need the items faster.

On rare occasions, the USPS will lose or damage packages. In the event this happens to you, we do guarantee all orders. We will either replace your order or refund it at our discretion and will file a claim with USPS. Customers must cooperate with all claims, or the replacement/refund will be forfeit. Customers must assist by checking with your local post office/mail carrier, or refunds/replacement will not be issued.

We are not responsible for delays in shipping times caused by the carrier, the weather, or any other issue that is out of our control. If you pay for expedited shipping and it is not received in time, we can help you file a claim with USPS.

We do offer wholesale for brick and mortar retailers, subscription box owners or for events. We do not allow the sale of our products on websites like Amazon, Walmart or eBay. Please review the wholesale section of our website here.

We are not open to the public at this time and do not offer pick up.

All our salves are for topical use only. Use as needed on the skin. Some people cover up the salve with a bandage to keep it in place. Not for use in eyes, mouth or mucous membranes. Stop use immediately if irritation occurs. Product may stain fabric. Use with care. The FDA has not evaluated this product. This product is not intended to diagnose, treat, cure or prevent any disease.

Email is the best way to contact us. We take pride in responding very quickly. Please email us at Info@legendscreekfarm.com.