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Return/Shipping/Reviews Policy

Shipping Policy

Orders are processed and shipped within 1-3 business days. All orders (domestic and international) are shipped with the United States Postal Service (USPS). Orders are shipped with First Class or Priority Shipping at our discretion.

All orders over $75 (before tax but after any discounts) automatically qualify for free shipping. Orders under $75 have a shipping cost of $7.95. Domestic orders are delivered on average between 3-7 business days or sooner. International order can take up to 21 business days to reach their destination.

Delays caused by things such as weather, Covid-19 or any other situation beyond our control, are not the responsibility of Legends Creek Farm LLC. We are not responsible for delays in shipping times caused by USPS.


Return Policy

Customers may return all unused products for a refund. We do not accept returns because of missed sales or for finding a lower price. Customers are responsible for the cost of shipping the item back and for making sure the items are packaged safely. At our discretion we reserve the right to refuse sales of our products to anyone found to be abusing the return policy.

We cannot accept returns on any products that were opened and/or used. Returns that contain used or opened products will be disposed of and the cost of the product will be deducted from the refund.
Orders that are returned to us as not deliverable for any reason other than due to mistakes made by Legends Creek Farm LLC will be refunded with our original cost to ship the product to you deducted from your refund.
On rare occasions the USPS will lose or damage packages. In the event this happens to you, we do guarantee all orders. We will either replace your order or refund it at our discretion, and will file a claim with USPS. Customers must cooperate with all claims or the replacement/refund will be forfeit. Customers must assist by checking with your local post office/mail carrier or refunds/replacement will not be issued.
All returns must be sent back to us at:

Legends Creek Farm

2660 Millersport Hwy

Getzville, NY 14068

Reviews Policy

All product reviews submitted on our website are submitted by our customers. We will not accept reviews negatively criticizing products based on information that is available on the product page because customers did not read it prior to ordering, or based on nonfactual and false information. Customers are expected to read all product information and ingredients prior to purchasing. If you love your products we ask that you consider leaving positive reviews.  If you do not love your products please give us a chance to make it right before leaving a negative review. We work extremely hard for everything we produce and have something for everyone.  We do NOT accept any reviews (good or bad) from customers using the threat of a review to gain a special exception to our policies.


Don't Take Our Word For it! Here's What Our Customers Think:

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